Submitted by students, these are internship experiences told first-hand.

Thursday, October 25, 2018

American Council on the Teaching of Foreign Languages


I found out about this opportunity in June of 2017 from a remote internship I was doing with an event marketing firm. My then-supervisor emailed me saying that there is a design internship opportunity with ACTFL and she knows a linguistics professor who works there who could recommend me for their Marketing department. I applied with a very long cover letter touting my breadth of design expertise and knowledge of four different languages; I even included a languages section on my resume, since I think it is pertinent to who I am. Within two days, I had a phone interview, which lead to an in-person interview. Before my in-person interview, I made an infographic of ACTFL’s current brand and social media statistics and brought it to the meeting with my future supervisor, making it a centerpiece of my pitch to them. I was pitching myself and my skill-set. In retrospect, this decision was a little bit risky, and I could have come off as arrogant. However, it worked out this time and that 11 x 17“ infographic is still on my supervisor’s wall as a memento of our interview. I worked the whole summer of 2017, and was later promoted to part-time staff, working on a contract that gets renewed once in a while.

ACTFL is to foreign language educators and researchers what MLA is to English educators and researchers. We are an organization that regulates, improves and expands the teaching and learning of world languages, including extinct languages like Latin and endangered languages, like Navajo and 'Ōlelo Hawai'i. We have very active social media accounts and marketing department, as well as a new marketing campaign called Lead with Languages that targets students as opposed to teachers and sponsors scholarships and studies abroad.

Lisa Campo was my direct supervisor. She is the marketing and communications manager at ACTFL and has a history of web design, email design and copywriting. Her role is to analyze social media marketing statistics, create promotional graphics and, when the workload becomes too intense, manage and hire contractor designers to help her out. She wanted an in-house intern in order to share the design workload and her knowledge. I have learned a great deal from her about the design workflow at a non-profit organization.



Almost every marketing campaign since June 2017 has involved me in its production. Due to my versatile portfolio, I have had my hand in animated ads that we have placed online, video promotions for scholarships, website UX analysis, email design, as well as print projects, such as mailable booklets and postcards informing ACTFL members of news regarding the 2017 and 2018 ACTFL conventions, ACTFL’s active online community and study abroad grants for teachers and pedagogy students. In addition, I have worked with my supervisor on materials for the company itself, including a re-design of our strategic plan and new templates for official documents, presentations and academic journals by the linguistics researchers at the ACTFL's Center for Assessment, Research, and Development.

My most proud projects included motion graphics, especially animated ads that I have created with Lisa to promote the ACTFL Annual Convention and Languages Expo that garnered about 6,500 attendees last year in November. In addition, work for Lead with Languages is more playful, because it caters to students, which allows me to explore more artsy and less corporate solutions to design problems. The most recent proud moment was seeing my name on the ACTFL Annual Report 2017, released April 8.



I learned how to manage my time well and make a lot of useful lists and wireframes. At my desk, I have two rows of sticky notes denoting my tasks. One row indicates short-term projects that I need to complete, which are usually limited to one week. The second row lists long-term projects that I have going on and need to devote my time to during the off-chance I do not have short-term projects to work on, which is very rare.

The most important skill that I have learned through my time at ACTFL is how to “front-load” my projects by exploring different options and making wireframes early on, making the design pipeline process much smoother and faster. I quickly put my ideas for each task on paper, then develop them further on screen. It has proved to be efficient and very helpful when it comes to my academic projects as well. I regularly make paper prototypes before turning my laptop on to work on the digital render.

ACTFL has helped me to realize how much I enjoy usability testing and that I have an interest in branding. We are currently undergoing a brand re-design, with our new website still in development. The new site will be the flagship of the new ACTFL brand and I am very excited to be a part of it. I will be continuing to work with ACTFL this summer.